Who I am:
I am a neurodivergence coach, originally from Korea, living in LA. I help creative leaning, multi-passionate and multi-talented adults create fulfilling lives. I have ADHD, autism and bipolar disorder. The clients I work with also have one or more of these conditions.
I started my coaching business 2.5 years ago. My business and life is thriving and growing at a rapid pace. I am looking for an experienced and motivated operations manager + personal assistant to support me in running my business and life smoothly.
Ideally, we could go beyond a employer - employee relationship and be friends. Two people supporting each other. I have experienced this with my current workers and it is very fulfilling when this happens =)
This is a dynamic role with a lot of variety and moving parts, so if you are someone who learns quickly, has great attention to detail and the ability to stay organized while juggle multiple things - this might be for you!
What I do:
My main work is in coaching.
I help high achieving, multi-talented, multi-passionate clients achieve balance, security and safety in their lives. (Often, neurodivergent people feel chronically overwhelmed, like their life is moving too fast, they cannot keep up, they are not in the “driver’s seat”), so that they can spend more time living in their strengths of passion, creativity and joy.
To achieve this, I do 1:1 and group coaching with clients. I also give talks, trainings, workshops and group coaching for organizations.
Why I do it :
My mission - my calling - is to help traditionally marginalized (BIPOC, queer, femme, etc) neurodivergent people create and live a life they LOVE.
I believe that when neurodivergent people embrace the light within them, they bring others joy. When neurodivergent people come together, we create neurodivergent magic!
I'm not even trying to be cheesy - I am very passionate about what I do
YOU
- You are interested in mental health, probably as a result of you struggling with it, and would love to learn more.
- You enjoy Admin tasks (because I don't 😭)
-You are great at creative problem solving and coming up with systems and processes that make work easier and efficient. (automations, organizing information, streamlining processes)
👆 These are the 3 most important things👆
- You are a highly motivated self-starter (proactive and takes initiative), and do not require micro-managing.
- You have the ability to stay organized while juggling ALOT of things, have excellent attention to detail
- You are a quick learner, love challenges and you can stay on top of a dynamic role with a lot of variety and moving parts.
- You take pride and ownership in your work, and are committed to getting the task done right and on time.
- You love learning, personal development & growth (you will be taking courses ranging from marketing - mental health - manifesting with me)
𓍊𓋼𓍊𓋼𓍊
- You are willing & able to be honest and direct in providing me feedback with what is working for you and what is not - so we can find best ways we can collaborate
- You are able to work with me for 3-5 years.
- You strongly feel this job would be a good fit for you and have a genuine interest (!! very important we are a great fit !!, so you enjoy working and we can have fun working together! =)
My Promise to You
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I treat my teammates with respect and love
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I will strive to make you feel appreciated
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We will find a way of working together and collaborating that works for both of us
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We will constantly learn new things and grow together
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I am interested in you as a human being, beyond our work
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I will compensate you fairly, and generously for outstanding work
Operations Manager + Personal Assistant
I'm looking for an operations manager and personal assistant (you will be wearing both hats) to assist me in running my online coaching business, my sometimes - reselling side hustle, and my personal life.
Hours
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Will meet mostly meet at 5PM PST (8AM Manila time) for 1-2hr. If you can meet 7am Manila time - GREAT
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You will have to do a quick check in w me via Whatsapp around 11 PM Manila Time
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Occasionally you will have to call various customer service (mostly 9-5pm EST hours, so - evening/night or morning in Manila)
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In the beginning, when you get trained, will meet more often and for a couple hours (instead of
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Occasionally meet at different times as I travel to different time zones (CST, EST, at the end of the year, I travel to southeast Asia. But obviously nothing crazy like 5am)
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Sometimes you will work more, sometimes you will work less (flexibility required)
Pay
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$7-10 per hour
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40 hrs/ week full time salaried position
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Severence pay depending on how long of a notice you give
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Pay increase with increasing skillset + ability to support me
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(I have in the past, increased pay rates without being asked, give regular bonuses depending on performance + my earnings, gifted workers with equipment etc)
Benefits
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Vacation days (with notice)
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Occasional 1-2 days off a week as long as you give me 1 week notice, and work isn't too chaotic
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Much more reduced workload when I am traveling, on vacation (which is quite often)
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Get to learn about things like mental health (somatics, nervous system regulation etc) and skills like marketing, copy-writing, and productivity tools [i take alot of courses and you will take some of them with me]
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ex. i'm currently taking a course on Money Energetics & Manifesting with my current assistant
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Responsibilities
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50% various admin/ Personal assistance tasks
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25% maintaining my coaching biz + creating systems + organizing info
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25% body doubling with me (co-work, taking courses, maybe even doing yoga together)
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Manage my coaching waitlist
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Creating systems for getting things done efficiently, organizing information & data
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Perform online research (ex. find 3 alternatives for my current bookkeeping software)
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Bookkeeping for my business and personal finances
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Noting deadlines for admin tasks in my life
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Ability to “manage” me at times and find ways for me to get things done on time (when it comes to “boring” tasks and admin tasks, I tend to procrastinate, especially when I am overwhelmed [we can figure this out together]
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Checking multiple email accounts and keeping track of correspondences, follow ups and deadlines
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Calling customer service on my behalf (stores, pharmacies, clinics, bank etc)
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Helping me keep track of my shopping purchase and coordinating mailing back returns
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(occasionally) listing products on ebay
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*if you don’t know how to do things like bookkeeping or ebay listings, thats fine - we will train you
Requirements for this position
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You have min. 2 years of experience as an admin/assistant
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You are a professional, full time freelancer (not doing this work temporarily or on the side)
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You have prior PA experience (experience with assisting personal tasks)
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Fluent in English - both written and spoken
Qualities I am looking for:
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High integrity, trustworthy, honest, reliable
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Good work ethic
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Dependable
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Able to adapt communication style (depending on the needs of you and me)
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Proactive and self directed (does not require mico-management from me)
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Experienced with remote work & productivity- ability to manage your own time, skills in staying organized, being efficient, have self care routines
Skills I am looking for :
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Ability to look at the big picture - distinguish between priority and non priority tasks
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Highly organized (job and tasks could feel overwhelming at times)
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Able to juggle multiple projects and tasks without dropping the ball
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Ability to manage and oversee operations (vs. being told what to do)
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Strong ability to create systems and tools (I am great at doing this, but this is not what I want to spend my time doing)
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Strong ability to problem solve and troubleshoot
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Adept with tech tools (ability to navigate and learn how to use new software with ease, relatively skilled with spreadsheet, use tools to do tasks efficiently vs. taking alot of time & effort)
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Passionate about self development
The Process :
1. Before writing the application , please take some time to get to know me at stephaniehwang.com
2. Submit resume, application and a short video (1-2min, instructions in the application)
3. We will get back to you within 1 week and communicate if we want to meet you for a interview. If you have not heard back within a week - it means we're not the right fit.
4. Round 1 interview with my current VA (approx 1hr)
(will be a problem solving task or researching information - will compensate $5 for your time)
5. We will get back to you within 1 week to communicate if we want to meet you for the round 2 interview, or if you’re not the right candidate for us.
6. Round 2 interview with me
7. Within 1 week, we will communicate with you on results =)
8. Reference check
Some indicators we would be a great fit
- You feel like my bio resonates with you
- You like the way my website + hiring post is organized
- You ENJOY + EXCELL IN ADMIN
- You have an interest in mental health
- You like learning, personal development, growing
I want to get clear on expectations
This job isn't for everyone.
The first VA I ever hired (part-time, 20hrs) quit in 3 weeks citing burnout as the reason
My current VA (part-time, 20-30hrs) has expressed that the job has been tough,
and really challenged her productivity skills.
You must ENJOY ADMIN (because i hate it 😭)
But for the right person (who feels strongly gravitated towards this job)
It can be very fun and rewarding =)
I'm looking for that 🦄 person
✋BEFORE YOU APPLY
- Apply if you think this job sounds like just the right job for you
- If you're like "hmmmm should I try..?" its probably not a good fit
- I can sniff out AI generated answers - it will be a waste of time for both you and me